Privacy Policy for Jomcharge app 

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information collected by our Jomcharge app, hereinafter referred to as our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, mobile number, credit card number if you choose to start charging. The information that we request will be retained by us and used as described in this privacy policy.

Jomcharge will make use of your data, including location data from your Device. You can turn off this functionality at any time by turning off the location services settings for the App on the Device. If you use this Service, you consent to us and our affiliates’ and licensees’ transmission, collection, retention, maintenance, processing and use of your location data and queries to provide and improve location-based and road traffic-based products and services. You may withdraw this consent at any time by turning off the location services settings on your Device.

Links to privacy policy of third-party service providers used by the app

Google Play Services & Google Maps –

MOLPay –

We may employ third-party companies and individuals to facilitate our Service, for example, Amazon’s secure backend server in Singapore. The reason is to perform the tasks assigned to them on our behalf. They will not disclose or use the information for any other purpose.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We may update our Privacy Policy from time to time via the email address you supplied to us. You are also advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

For data integrity, accurate information about you and your vehicles are required.  You may update your data at any time using the app or deleting it by emailing us at the below address.  Please use the email address you used to sign up for this Service.  We may contact you via the phone number you supplied to this Service to verify you are the actual person requesting data deletions.

This Privacy Policy is issued in both English and Bahasa Malaysia. In the event of any inconsistencies between the English version and Bahasa Malaysia version, the English version shall prevail.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at


Dasar Privasi Jomcharge app 

Halaman ini digunakan untuk memaklumkan kepada pengunjung tentang dasar kami dengan pengumpulan, penggunaan, dan pendedahan Data Peribadi yang dikumpulkan oleh aplikasi Jomcharge kami, yang kemudiannya dirujuk sebagai Perkhidmatan kami.

Jika anda memilih untuk menggunakan Perkhidmatan kami, maka anda bersetuju dengan pengumpulan dan penggunaan data berkaitan dengan dasar ini. Data Peribadi yang kami kumpulkan digunakan untuk menyediakan dan meningkatkan Perkhidmatan. Kami tidak akan menggunakan atau berkongsi data anda dengan sesiapa sahaja kecuali seperti yang dijelaskan dalam Dasar Privasi ini.

Untuk pengalaman yang lebih baik, semasa menggunakan Perkhidmatan kami, kami mungkin menghendaki anda memberi kami data yang tertentu, termasuk tetapi tidak terhad kepada nama, nombor telefon bimbit, nombor kad kredit jika anda memilih untuk mula mengecas. Data yang kami minta akan dikekalkan oleh kami dan digunakan seperti yang dijelaskan dalam dasar privasi ini.

Jomcharge akan menggunakan data anda, termasuk data lokasi dari Peranti anda. Anda boleh mematikan fungsi ini pada bila-bila masa dengan mematikan perkhidmatan lokasi untuk App pada Peranti. Sekiranya anda menggunakan Perkhidmatan ini, anda bersetuju dengan penghantaran, pengumpulan, pengekalan, penyelenggaraan, pemprosesan dan penggunaan data dan pertanyaan lokasi anda dan kami untuk menyediakan dan memperbaiki produk dan perkhidmatan berasaskan lalu lintas dan jalan raya. Anda boleh menarik balik persetujuan ini pada bila-bila masa dengan mematikan perkhidmatan lokasi pada Peranti anda.

Pautan ke dasar privasi pembekal perkhidmatan pihak ketiga yang digunakan oleh aplikasi:

Google Play & Google Maps –

MOLPay –

Kami mungkin menggunakan syarikat dan individu pihak ketiga untuk memudahkan Perkhidmatan kami, sebagai contoh, Amazon secure server di Singapura. Sebabnya adalah untuk melaksanakan tugas data storage bagi pihak kami. Mereka tidak akan mendedahkan atau menggunakan data tersebut untuk tujuan lain.

Kami menghargai kepercayaan anda untuk memberikan kami Data Peribadi anda, dan kami berusaha menggunakan cara dan taraf komersial untuk melindunginya. Tetapi perlu difahami bahawa tiada kaedah penghantaran internet atau elektronik yang 100% selamat dan boleh dipercayai, dan kami tidak dapat menjamin keselamatan mutlaknya.

Kami boleh mengemas kini Dasar Privasi kami dari semasa ke semasa melalui alamat e-mel yang anda berikan kepada kami. Anda juga dinasihatkan untuk mengkaji semula halaman ini secara berkala untuk sebarang perubahan. Kami akan memberitahu anda tentang sebarang perubahan dengan menyiarkan Dasar Privasi baru di halaman ini. Perubahan ini berkuatkuasa sejurus selepas ia dipaparkan di halaman ini.

Untuk integriti data, data yang tepat diperlukan. Anda boleh mengemas kini data peribadi anda pada bila-bila masa menggunakan aplikasinya atau memadamnya dengan menghantar e-mel kepada kami di alamat di bawah. Sila gunakan alamat e-mel yang digunakan untuk mendaftar untuk Perkhidmatan ini. Kami mungkin menghubungi anda melalui nombor telefon yang anda berikan kepada Perkhidmatan ini untuk mengesahkan anda kepada orang sebenar yang meminta pemadaman.

Dasar Privasi ini dikeluarkan dalam Bahasa Inggeris dan Bahasa Malaysia. Sekiranya terdapat sebarang percanggahan di antara versi Bahasa Inggeris dan Bahasa Malaysia, versi Bahasa Inggeris akan diguna.

Jika anda mempunyai sebarang pertanyaan atau cadangan mengenai Dasar Privasi kami, hubungi kami di

Terms & Conditions for Jomcharge app

By downloading or using the app, these terms automatically apply to you – you should make sure therefore that you read them carefully before using the app. The app itself, trademarks, copyright, database rights and other intellectual property rights related to it belong to EV Connection Sdn Bhd.

EV Connection Sdn Bhd is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason.

The Jomcharge app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware / viruses / malicious programs, compromise your phone’s security features and it could mean that the Jomcharge app won’t work properly or at all.

There are certain things that EV Connection Sdn Bhd will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but EV Connection Sdn Bhd cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, EV Connection Sdn Bhd cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, EV Connection Sdn Bhd cannot accept responsibility.

Although we endeavour to ensure the app is updated and correct at, we also rely on third parties to provide information so that we can make it available to you. EV Connection Sdn Bhd accepts no liability for any losses experienced as a result of relying on the app or its information accuracy.

From time to time updates to the App may be issued through the Appstore. Depending on the update, you may not be able to use the Services until you have downloaded the latest version of the App and accepted any new terms.  EV Connection Sdn Bhd does not promise that it will always update the app so that it is relevant to you and/or works with the Android/iOS version that you have installed on your device. We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this agreement that is caused by any act or Event Beyond our Reasonable Control (EBRC), including failure of public or private telecommunications networks

If an EBRC takes place that affects the performance of our obligations under this agreement:

  • our obligations under this agreement will be suspended and the time for performance of our obligations will be extended for the duration of the EBRC; and
  • we will use our reasonable endeavours to find a solution by which our obligations under this agreement may be performed despite the EBRC.

We may transfer our rights and obligations under this agreement to another organisation, but this will not affect your rights or our obligations under this agreement.

We may update our Terms and Conditions from time to time, informing you via the email address you supplied to us. You are also advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

Laws of Malaysia govern this agreement.  Consenting to this agreement implies the courts in Malaysia have exclusive jurisdiction.

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at